Employment Opportunity

Relocation Specialist

JOB DESCRIPTION

 

TITLE:                        Relocation Coordinator

REPORTS TO:         Executive Director

STATUS:                   Part-Time

 

SUMMARY

Under the general supervision of the Executive Director, the Relocation Specialist is responsible for assisting and directing residents in the timely and effective execution of the relocation plan. It is anticipated the Relocation Specialist will be working in conjunction with a third-party Relocation Consultant.

ESSENTIAL DUTIES

  • Coordinate all relocation and related activities at properties undergoing renovation.

  • Implement procedures for record keeping, monitoring, and evaluation of relocation and benefits.

  • Work with the Project Manager, Onsite Building Manager, staff and the Property Management to ensure timely and effective execution of the relocation plan.

  • Prepare and serve all relocation related correspondence, handouts, notices, or related information to residents and commercial tenants, including General Information Notice, Notice of Non-Displacement, Required Move Notices, and other move-related notices; maintain records of proof of services.

  • Provide appropriate response within 24 hours to tenant’s questions, complaints, and concerns regarding relocation; responses will address plans for the building rehabilitation and ownership transfer generally and relocation specifically.

  • Create detailed relocation budget and relocation plan framework, tenant information matrix, unit by unit phasing plan, and relocation phasing plan.

  • Process, monitor, and document relocation claims and issuance of benefits.

  • Maintain a list of social service providers to help meet tenant economic and social assistance needs related to the relocation; refer tenants to the appropriate agencies for assistance in meeting special needs.

  • Provide relocates assessment and ongoing advisory assistance to minimize their hardship during the displacement period, including reasonable accommodation requests.

  • Identify, survey and coordinate obtaining off-site units for temporary off-site relocation as needed; interview all potentially affected households to determine temporary relocation needs.

  • Execute relocation plan without delay of construction and procure vendors and supplies in a timely manner.

  • Direct the work of the relocation consultant and relocation attorney to address unusual situations.

  • Prepare and maintain documents to any unlawful detainer action related to the relocation.

  • Conduct and complete all pre-move interviews to assess move preferences and special needs.

  • Coordinate move with relocatees, moving company and building staff including a vacate inspection of the unit.

  • Distribute gift cards and meal vouchers, track and maintain records for the distribution.

  • Other duties as assigned.

 

REQUIRED SKILLS

  • Ability to work with diverse population.

  • Thorough knowledge of relocation law; detailed understanding of HUD Relocation Handbook, State relocation law and relocation requirements of other federal programs.

  • Knowledge of housing related issues.

  • Demonstrated ability to address complex problems

  • Consistent attention to detail.

  • Manage changing deadlines and work well under pressure.

  • Ability to supervise work of temporary staff who may be brought on to assist and direct activities of relocation consultant and attorney.

  • Effectively prioritize multiple tasks.

  • Must have HCV specialist or other related certification HCV certification.

 

 

MINIMUM QUALIFICATIONS

• Excellent organizational, and written and verbal communication skills.

 

PREFERRED QUALIFICATIONS

  • Bachelor’s Degree plus one-year administrative experience or equivalent.

  • Previous experience or professional education in social services and/or counseling

  • An active NJ Real Estate License is preferred.

 

This job description is not a written or implied contract of employment. This job description may be modified as the need arise

Resumes may be sent by email to rburgess@ihanj.org or in person at 101A Union Ave. Irvington, N.J. 07111, between the hours of 9 am to 4 pm, Monday through Friday.

Resumes are accepted until position is filled.